Contact Us
Vegastars support is available to help with questions, account-related issues, technical concerns or general feedback. Contact the team by live chat, email or phone for help. Include your account ID and a short description so we can address login problems, payment queries or site faults promptly. Support aims for timely replies and clear next steps across verification and deposit enquiries. Use live chat for quickest contact, email for detailed requests and phone for urgent matters.
| Department | Contact |
|---|---|
| Customer support | [email protected] - account, technical and verification enquiries |
| General enquiries | [email protected] - site questions and promotions |
| Affiliate enquiries | [email protected] - partnership and marketing |
| Phone | +61 2 4983 7621 - call Monday to Friday or leave a message |
| Working hours | Mon-Fri, 09:00-18:00 AEST |
Contact by email
Email is the preferred way to contact Vegastars for detailed requests, account issues or any enquiry needing documents or explanations. Please include a clear subject line, your account ID and current contact details to help us respond faster. Attach any relevant files and allow up to 48 hours for a full reply. For urgent matters, include 'URGENT' in the subject.
Contact Form
Response Time
Contact support via live chat or email. Most inquiries are answered within one business day. Simple account or payment questions are usually resolved quickly, while complex cases such as verification or disputed transactions may take longer depending on their nature. We aim to keep you updated throughout the process and will reply as soon as we have a clear resolution.
Feedback
Have a suggestion or idea to improve Vegastars? Tell us - your feedback, bug reports and feature requests help shape the site. Send comments via live chat, email or the feedback form and we review submissions carefully. Expect a prompt reply for urgent issues. Thanks for helping us improve the site and your gaming experience.