User Privacy Policy
We operate Vegastars and respect your privacy. This Privacy Policy explains what personal, technical and transactional data we collect, how we use it, and the measures we take to protect it. The page covers cookies and tracking, user rights such as access, correction and deletion, and how we share data with third parties where required. Read these terms to understand how your information is processed when you register, deposit, play or contact support. Use of the site implies acceptance of these practices as set out below.
Types of data we collect
Personal data
Name, date of birth, email, phone number and address. ID documents when verification is required. Account credentials and communication records with support.
Technical data
IP address, device type, browser, operating system, location data inferred from network settings, and session logs for security and troubleshooting.
Transactional data
Deposits, withdrawals, payment method details, transaction timestamps and gameplay history necessary for payments, fraud checks and account management.
How we use information
Process account registration, verify identity, handle deposits and withdrawals, and manage gameplay. Provide customer support, detect fraud, comply with legal obligations and run internal analytics. Use data to send service messages, account notifications and legally required communications. Marketing communications are sent only where consent is given and can be opted out of at any time.
Data protection and security
We apply standard technical and organisational measures to protect data in transit and at rest. Access to personal data is limited to authorised personnel and vendors on a need-to-know basis. Regular backups and security reviews are performed. No system is infallible; users should protect their account credentials and enable available security options such as strong passwords.
Cookies and tracking technologies
Cookies, local storage and similar technologies are used to keep you logged in, remember preferences, measure site performance and personalise content. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings via your browser or account tools where provided.
Your rights
Access and correction
Request a copy of personal data we hold. Request corrections to inaccurate or incomplete information. We respond to verifiable requests in line with applicable law.
Deletion and restriction
Request deletion or restriction of processing where permitted. Some data may be retained to meet legal or operational obligations, for example transaction records required for accounting or fraud prevention.
Data sharing and third parties
We share data with payment processors, identity verification providers, analytics vendors and other service providers necessary to operate the service. Data may be shared with law enforcement or regulators if required by law. Contracts with third parties require appropriate data handling and protection measures.
Updates to this policy
We may update this policy to reflect changes in our services or legal requirements. Material changes will be posted on the site with an effective date. Continued use after changes constitutes acceptance of the updated policy. For questions, contact customer support via your account.